Terms & Conditions

Welcome to PetalNest.
By accessing or purchasing from our website, you agree to the following Terms & Conditions.

General

We may update these Terms & Conditions at any time without prior notice.

By using this website, you confirm that you are at least the age of majority in your place of residence, or have permission from a parent or guardian.

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Products

We do our best to ensure all product descriptions, images, and pricing are accurate.

Please note that slight variations in colour, texture, or appearance may occur due to photography, screen settings, or natural fabric differences.

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Pricing & Orders

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated.

Once an order is placed, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order if it appears incorrect, fraudulent, or unavailable. If an item becomes unavailable after purchase, we may offer a replacement, store credit, or refund.

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Payments

Payment must be made in full at the time of purchase using the payment methods available at checkout.

 

Shipping

Shipping timeframes are estimates only and may vary. We are not responsible for delays caused by couriers or circumstances outside our control.

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Returns & Refunds

Please refer to our Returns & Refund Policy for full details regarding returns, exchanges, and refunds.

Nothing in these Terms limits your rights under New Zealand consumer law.

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Intellectual Property

All content on this website, including images, branding, text, and designs, belongs to PetalNest and may not be copied or used without permission.

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Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss arising from the use of our website or products.