Privacy Policy

At PetalNest, we are committed to protecting your privacy and keeping your personal information safe

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Any personal information you provide to us is used only for the purpose of:

• processing and fulfilling your order

• communicating with you about your purchase

• sending occasional updates, product news, or emails you have chosen to receive

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You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

We do not use your personal information for any unrelated purpose, and we do not sell or share your details with third parties, except where necessary to process your order (such as payment providers, courier services, or website platforms).

Your payment information is handled securely through trusted payment providers. PetalNest does not store your full credit card details.

Your privacy is important to us, and we take reasonable steps to protect the information you share with us.

Security & Safety

For the safety of our team, visitors, and business property, surveillance cameras may be used at our premises where applicable.

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If you have any questions about your privacy or personal information, please contact us at hello@petalnest.co.nz.